Anjum M. has extensive experience in the financial industry, specifically in roles related to fraud prevention, risk analysis, and process improvement. They have demonstrated success in reducing average handle time, error rate, and improving onboarding experiences for agents. Anjum is skilled in data analysis, developing fraud prevention rules, and providing data-driven recommendations to optimize customer experience. With a background in digital design and certification as a Fraud Examiner, Anjum brings a unique skill set to their roles in the financial sector.
January, 2024 - present
November, 2021
November, 2019