Property Exchange Australia (PEXA)
Lauren McMahon is a seasoned professional with extensive experience in customer support and administration within the financial and marketing sectors. Currently serving as a Senior Customer Support Specialist at PEXA since March 2019, Lauren excels in real-time monitoring and workflow management while advocating for a customer-first approach. Previous roles include a Triage - Member Support Specialist at PEXA, Events Marketing Representative at Results Marketing, Loans Administrator at Heartland Seniors Finance, and First Contact Deposits Consultant at ME Bank. Notably, Lauren's early career at Beyond Bank Australia laid a strong foundation in banking and finance. A diverse skill set encompasses IT HelpDesk support, user training, and complaint resolution, complemented by expert knowledge of various CRM and support systems. Educated at Parafield Gardens High School, Lauren has built a reputation for effective collaboration and problem-solving across multiple industries.
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