Shady Sherif

Shady Sherif is a seasoned professional with a diverse background in customer service and support, currently serving as a Partner Support Advisor at Property Finder since June 2025. Prior to this role, Shady held several positions at Wasl Group, including Contact Center Team Lead, where Shady led a team of 30-40 agents across various communication channels, and Customer Service Representative, focusing on efficient inquiry management. Experience at INTELCIA included positions such as Production Team Lead, where Shady improved customer satisfaction through KPI evaluation, and Shared Services Specialist, responsible for corporate complaint resolution. Earlier career experience as a Digital Marketing Specialist at Princess Co. involved implementing strategies that significantly increased sales revenue. Shady holds a Bachelor's degree in Business, Management, Marketing, and Related Support Services from Alexandria University.