Nik Defrance

Nik DeFrance, MBA, currently serves as the Director of Operations at PropStream, where significant improvements in company P&L and operational efficiencies have been achieved through strategic adjustments and contract negotiations. With prior experience as Senior Manager of Operations at Compass and Director of Customer Experience and Operations at Autonomous Inc., DeFrance consistently enhanced operational workflows and customer satisfaction metrics. Past roles include National Director of Field Operations at Ring and Customer Service Manager at Tesla Motors, showcasing a strong background in performance optimization and team scaling across various companies. Nik DeFrance holds an MBA from USC Marshall School of Business and a B.S. in Customer Service Management from California State University-Dominguez Hills.