Stoyan Stoyanov is an experienced professional in passenger service and management, currently holding the position of Duty Manager at Prospect Airport Services, Inc. since May 2014. Stoyanov's extensive experience includes roles as Supervisor and Dispatcher, overseeing operations, ensuring compliance with ACAA requirements, and providing coverage for various airlines. Additionally, Stoyanov has worked in wheelchair assistance and baggage handling. In parallel, Stoyanov serves as the Manager of Facilities/Patron Accessibility Services at Ravinia Festival, addressing mobility challenges and maintaining cleanliness. Previous experience includes various managerial and operational roles at Walmart and RecPlex. Stoyanov is pursuing an MBA at DePaul University, building on a BBA with a concentration in Website Design and Marketing, complemented by an Associate's Degree from Harper College.
Prospect Airport Services, Inc.
Founded in 1966 on the premise of delivering exemplary customer service to and on behalf of commercial airlines, Prospect Airport Services has emerged as a leader in the aviation support services industry. Prospect’s success has relied heavily on investments in employee training and technology to ensure the highest levels of safety and customer satisfaction. From a safety record that is the envy of our competitors to the industry’s first state of the art PDA-based passenger wheelchair dispatch and tracking system, Prospect continues to show why it sets the standard for aviation support services.