Founded in 1966 on the premise of delivering exemplary customer service to and on behalf of commercial airlines, Prospect Airport Services has emerged as a leader in the aviation support services industry.  Prospect’s success has relied heavily on investments in employee training and technology to ensure the highest levels of safety and customer satisfaction. From a safety record that is the envy of our competitors to the industry’s first state of the art PDA-based passenger wheelchair dispatch and tracking system, Prospect continues to show why it sets the standard for aviation support services.

Aviation & Aerospace

Prospect Airport Services, Inc.

Prospect Airport Services, Inc.'s headquarters in Des Plaines, United States

Vicki Strobel

Michael Durocher

Ahmad Firooz

Derek Chiteve

Philip L.

The Customer Service team at Prospect Airport Services, Inc. ensures exceptional passenger experiences by providing a range of support services, including assisting passengers with mobility needs, managing complaints, and ensuring smooth boarding processes. Led by the Senior Manager Customer Service, the team includes Guest Services Associates and Passenger Service Agents who work collaboratively to maintain high standards of customer satisfaction and safety.

Customer Service

The Leadership Team at Prospect Airport Services, Inc. is responsible for establishing and executing the strategic vision of the company. This includes overseeing operations, ensuring the highest standards of safety and customer service, fostering employee relations and human resources, and continuing the company's legacy of innovation and excellence in the aviation support services industry.

Prospect Airport Services, Inc.

Org chart

Teams

Customer Service

Leadership Team

Offices

Prospect Airport Services, Inc.

Org chart

Teams

Customer Service

Leadership Team

Offices

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