Ibukun Alabi

Ibukun (Blessing) Alabi is an experienced professional in customer experience and project management, currently serving as the Quality Assurance & Customer Support Manager at Prospera Credit Union since October 2024. Previous roles include Customer Experience Manager and Senior Customer Experience Specialist at Kamani Business Solutions from June 2017 to July 2024, as well as a brief tenure as Digital Project Manager at Sterling Bank Plc in 2021. Ibukun led a significant project for NOWNOW Nigeria from December 2014 to June 2017, focusing on financial inclusion and brand awareness. Academic qualifications comprise a Master's degree in Business Management in the Creative Industries from De Montfort University and a Bachelor of Science in International Relations from Covenant University.