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Rob Goncalves

Manager, Business Process Innovation & Automation at Prospera Credit Union

Rob Goncalves is an experienced professional in business process innovation and automation, currently serving as the Manager at Prospera Credit Union since July 2021. Prior to this role, Rob held various positions at Westminster Savings Credit Union, including Senior Business Analyst and Senior Process Improvement Specialist, from August 2015 to July 2021. At FortisBC, Rob contributed to significant process improvements and savings as a Process Analyst from December 2009 to August 2015. Earlier experience includes roles at Western Forest Products, where Rob coordinated custom wood products and managed export documentation. Rob holds a Certificate in Business Analysis and an Arts degree in History from Simon Fraser University, as well as a Lean Six Sigma Greenbelt in Process Improvement.

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