Lisa Flores is an experienced professional with a diverse background in customer service and operations management. Currently serving as the Systems Optimization Manager at ProStar Energy Solutions since August 2022, Lisa previously held the role of Customer Service Manager at both Siplast and the Dallas Cowboys. Additional experience includes leadership positions at HomeTeam Pest Defense and Trend Micro, where Lisa managed the North America Business Unit Customer service call center and collaborated with various stakeholders to resolve software licensing issues. Earlier in Lisa's career, significant contributions were made as Supervisor of Business Operations Support at Verizon/Idearc/SuperMedia and as a Customer Care Specialist at Road Runner Sports, showcasing strong capabilities in team management, mentoring, and customer service excellence.
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