Tommy Rolando

Customer Care/Support Manager at Protech

Tommy Rolando has a diverse work experience in various industries. Tommy most recently worked at Protech as a Customer Care/Support Manager. Prior to that, they held the position of Customer Care/Support Co-Manager at the same company. Tommy also served as a Senior Support Consultant/Manager In Training/Subject Matter Expert at Protech. In 2018, Tommy worked as a delivery driver at J. Burke Catering, where they gained skills in conflict resolution, customer communications, and business relationship management. In the same year, they also worked as an Assistant Planner at Frostburg State University for the Annual Frostburg Halloween Party. Additionally, Tommy worked as an Event Planner for Frostburg State University Relay For Life in 2018. Tommy'searliest work experience dates back to 2015 as an Assistant Volunteer Lacrosse Coach at the Davidsonville Lacrosse Club.

Tommy Rolando completed their high school education at Mount Saint Joseph High School from 2011 to 2015. Tommy then went on to pursue a degree in Mass Communication with a specialization in Event Planning at Frostburg State University from 2015 to 2019.

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Timeline

  • Customer Care/Support Manager

    September, 2022 - present

  • Customer Care/Support Co-Manager

    May, 2022

  • Senior Support Consultant/Manager In Training/Subject Matter Expert

    October, 2019