Jed Dalton O'Connor is a Client Success Manager at Protera, where responsibilities include advocating for clients, analyzing their health, and optimizing service delivery. Previously, Jed served as a Business Development Representative, focusing on enhancing clients' SAP and IT investments across various industries. Prior experience includes customer service positions with Beacon Hill Staffing Group, Timberland, Under Armour, Converse, F.A.S.T. Global Marketing, Matrix Finishes LLC, and Clearwater Seafood, demonstrating a strong background in sales and customer support. Jed holds an Associate's Degree in Applied Science from the College of DuPage.
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