Jermaine Hernandez is a seasoned professional with extensive experience in client experience, sales engineering, and education outreach. Currently serving as a Client Experience Specialist at Proteus International since June 2024, Jermaine previously held roles at Cloud Academy, where responsibilities included leading sales engineering efforts on significant deals, managing a team to enhance deal closure speed, and driving product knowledge initiatives. Prior experience at Watermark included strategic training and support for sales representatives and consulting for educational clients. Earlier roles include Outreach Coordinator at Johns Hopkins Center for Talented Youth, and Admissions Counselor at The University of Texas at Austin, focusing on recruitment and support for prospective students. Jermaine holds a Master's degree in Information Systems from the University of Maryland Baltimore County and a Bachelor of Science in Chemistry from The University of Texas at Austin.
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