Sirin abu Khafajah

Sirin Abu Khafajah is a Senior UX Researcher at Providence Digital Innovation Group, focusing on improving patient experiences with digital products through evaluative and generative studies. Prior experience includes roles as a Usability Researcher at Microsoft, where efforts centered on enhancing the Customer Voice product, and as a User Experience Researcher at Lowe's Companies, Inc., concentrating on pricing enhancements. Earlier roles featured a significant tenure at Signet Jewelers, enhancing desktop and mobile customer experiences, and an UXD consultant position at University Hospitals of Cleveland, addressing usability issues on internal websites. Educational qualifications include a Master’s degree in User Experience Design from Kent State University.