Providence Digital Innovation Group
Sirin Abu Khafajah is a Senior UX Researcher at Providence Digital Innovation Group, focusing on improving patient experiences with digital products through evaluative and generative studies. Prior experience includes roles as a Usability Researcher at Microsoft, where efforts centered on enhancing the Customer Voice product, and as a User Experience Researcher at Lowe's Companies, Inc., concentrating on pricing enhancements. Earlier roles featured a significant tenure at Signet Jewelers, enhancing desktop and mobile customer experiences, and an UXD consultant position at University Hospitals of Cleveland, addressing usability issues on internal websites. Educational qualifications include a Master’s degree in User Experience Design from Kent State University.
Providence Digital Innovation Group
We steer technology into transformative health(care) innovations so that the industry can more rapidly and confidently adopt digital solutions. We shape, build, and scale meaningful ideas at one of the largest health systems—then offer them to the world.