Jeffrey Yep

Jeffrey Yep serves as the FVP and Head of IT Operations at Provident Bank, bringing extensive experience in IT leadership and operations management across multiple organizations. Prior to this role, Jeffrey held the position of SVP of IT Operations Management at Lakeland Bank, where responsibilities included leading IT operations and implementing ITIL-based best practices for a financial institution with $11B in assets. Jeffrey's career at Ricoh USA, Inc. involved directing technology consulting services and overseeing IT service delivery, significantly contributing to customer relationship management and strategic technology initiatives. Earlier experience includes managing IT services and infrastructure at Gloucester City Board of Education. Jeffrey is currently pursuing an MBA at Questrom School of Business, Boston University, and holds a Bachelor of Science in Computing and Security Technology from Drexel University.