Tony Grigore

Tony Grigore has extensive experience in operations, training, and debt collection, primarily with Provident Financial Romania since August 2009. In the role of Operation Learning and Training Specialist, responsibilities include personal and professional development support for team members, providing specialized training, coaching, creating and implementing procedures, and evaluating calls with feedback. Previous positions include Collection Team Manager and Assistant Debt Recovery, focusing on polite and effective debt recovery, client communication regarding outstanding amounts, and collaboration with internal departments to resolve issues. Earlier experience includes roles at COSMOTE Mobile Telecommunications S.A., Profi Print, and Field Insights, covering customer relations, sales representation, and call center operation. Tony Grigore holds a bachelor's degree in law from Universitatea Titu Maiorescu and has educational experience from the University of Bucharest.