Pamela J. Shickles Jd

Pamela J. Shickles, JD, PMP, possesses extensive experience in compliance and risk management within the healthcare and insurance sectors. Currently serving as Program Manager at Provider Resources, Inc. since May 2014, Pamela oversees the Appeals Review for the Centers for Medicare & Medicaid Services’ Coverage Gap Discount Program, ensuring program compliance and providing expertise in appeals processes. Prior roles at Humana included Risk Advisor in Claims Operations where Pamela ensured Medicare Advantage claims compliance, as well as managerial positions focused on payment policy and contract services. Pamela’s earlier career involved roles as Senior Staff Attorney at Sharps & Associates and Insurance Defense Attorney at Ward, Tyler & Scott, in addition to serving as a Deputy Prosecuting Attorney at the Clark County Prosecutor's Office. Pamela holds a J.D. from Indiana University Robert H. McKinney School of Law and a BS in Business Management from Indiana University Southeast.