Joanne F.

Joanne F. is a seasoned professional with extensive experience in retail and customer success roles. At Proximity since July 2018, Joanne has held positions including Product Owner for Clienteling & Appointment Booking, Head of Customer Success, and Customer Success Manager. Prior to this, Joanne served as Head of Retail Operations at Samsons Group, overseeing various operational aspects for a children's leisure provider. Experience also includes a role as Retail Development Manager at Great Western Railway, focusing on corporate sales and retail strategy, and as Assistant Retail Operations Manager at Jaeger, managing operations for a premium fashion brand. Joanne holds a Bachelor of Science degree in Biology from The University of Sheffield, obtained in 2011.