Desiree van der Veen

Desiree Van Der Veen has over 27 years of experience at Telindus Nederland, serving as a Planning & Case Coordinator since January 1996. In this role, Desiree is responsible for the planning and daily staffing of various teams within the Service Management Center, overseeing customer case management and escalation as needed. Additionally, as an SMC Planning & Organisational Specialist, Desiree coordinates the scheduling of requests for approximately 40 engineers. Prior to these positions, Desiree worked as a Resource Control Officer at Telindus B.V., where responsibilities included planning and coordinating requests for around 70 engineers. Educational background includes attendance at Casimir Lyceum and Pelikaan.