Petra Clerx

Petra Clerx has extensive experience in marketing, particularly within the digital adoption and servicing sectors at Proximus since July 2000. In roles such as Marketing Digital Adoption & Servicing and Segment Marketing Manager, Petra has developed strategic marketing plans to onboard professional market customers onto digital platforms and enhance customer satisfaction through self-servicing products. Responsibilities have included creating education roadmaps, updating service charters, and implementing market strategies through various communication channels. Earlier career experience includes a project assistant role at Mobistar and roles focused on trade and store communication coordination. Petra holds a Licentiate degree in Communication Sciences from Vrije Universiteit Brussel and a Bachelor's degree in Business Management from Hogeschool Hasselt, along with ongoing education at Vlerick Business School.