Navdeep Singh John

Navdeep Singh John has a diverse work experience in customer service and operations. Navdeep Singh is currently the Head of Customer Service & Operations at Prudential BSN Takaful Berhad since 2023. Prior to this, they worked at Maybank as the Head of Customer Care for Premier Cards from 2017 to 2023. Before that, they were an Operations Manager at Singtel from 2014 to 2017 and an Assistant Manager at AmBank Group from 2010 to 2014. Navdeep also has experience as a Senior Officer at Scicom (MSC) Bhd from 2008 to 2010, a Customer Service Representative at Vsource from 2007 to 2008, and a Customer Service employee at SRG Asia Pacific Sdn Bhd from 2006 to 2007.

Navdeep Singh John attended the Asia Pacific University of Technology and Innovation (APU / APIIT) from 2003 to 2006, where they obtained a Bachelor's Degree in business with a focus on computing in the field of Information Technology. Navdeep Singh also studied at A.P.I.I.T during the same time period, earning a Bachelor's Degree in Business with Information Technology. In 2016, they acquired additional certifications, including "Certified for 'Up Your Service' (Train The Trainer)" from Up Your Service NL and "Middle Managers Role in Strategy Implementation" from Singapore Management University Wee Kim Wee Centre.