Meryl Gillum

Meryl Gillum is an experienced professional with a strong background in team leadership and disability claims management. Currently serving as a Team Leader at Prudential Financial since June 2024, Meryl focuses on enhancing client and customer satisfaction while managing skilled LTD claims managers. Previously, Meryl held similar team leader roles at New York Life Insurance Company and Accenture, where responsibilities included strategic guidance, innovation in claims processes, and coaching teams. Earlier experience includes progressing through roles at Prudential Financial and Sun Life Financial, developing strategies to improve workflow and customer service. Meryl's career began at John Hancock, defining financial reporting processes. Meryl holds a Bachelor of Arts degree in Sociology from Bowdoin College.