Operations and Service Delivery Team

The Operations and Service Delivery Team at PSA International is responsible for ensuring the seamless execution of cargo handling and port services across PSA’s global network. This team manages and optimizes operational processes, drives transformation and innovation initiatives, and oversees the implementation of service excellence standards. By coordinating closely with regional heads, senior managers, and operations executives, they ensure efficient and high-quality service delivery to support PSA's strategic objectives and customer commitments.