Eleanor Bustos

Customer Service Representative at PSA Security Network

Eleanor Bustos has a diverse work experience spanning over several decades. Their most recent role was as a Customer Service Representative at PSA Security Network, where they have been working since August 2015. Prior to that, they worked at Gambro as a Document Control/Training Supervisor from January 2014 to June 2015. In this role, they managed the day-to-day operations of the document control and training department, provided training and support to internal customers, and maintained training records.

Before joining Gambro, Eleanor worked at Gambro Renal Product from 2004 to 2013. During their time there, they held various roles including Quality Specialist and Team Leader/Complaint Information Coordinator. As a Quality Specialist, they acted as the CAPA Coordinator and was responsible for quality releases and supplier audits. As a Team Leader/Complaint Information Coordinator, they hired and trained a team to handle customer complaints and medical device reports, developed training materials, and provided support to users.

Prior to Gambro Renal Product, Eleanor worked at Gambro Renal Products from 1998 to 2004. In this company, they held the positions of Customer Service Trainer/Project Leader and Customer Service Representative. As a Customer Service Trainer/Project Leader, they handled FDA correspondence, acted as a liaison between the manufacturer, customers, and field service personnel, and trained new employees. As a Customer Service Representative, they dealt with customer inquiries, placed orders, and analyzed shipments for cost-saving measures.

Eleanor's early career started at GE Capital, where they worked as a Customer Service representative from 1989 to 1998.

Overall, Eleanor's work experience showcases their expertise in customer service, training, document control, and quality management.

Eleanor Bustos attended Northglenn High School from 1981 to 1984, where they did not receive a degree or have a specified field of study. In 1992 to 1993, they attended Pima Medical Institute-Denver and obtained a certificate in Medical/Clinical Assistant. In 2012, Eleanor attended Front Range Community College and was working towards an AS degree in Physical Sciences.

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Timeline

  • Customer Service Representative

    August, 2015 - present