PSECU
Emily Lingle, UXMC, currently serves as the Director of Member Experience at PSECU, where responsibilities include driving member experience practices, coaching teams in service design using Design Thinking, and synthesizing insights from data to enhance consumer experiences. Previously, Emily held various roles at Carlisle Construction Materials, including CRM System Analyst and User Researcher, focusing on system strategy and conducting usability research. With a foundational background at Carlisle SynTec and National Government Services, Emily has developed expertise in web project management and e-learning development. Emily holds a Bachelor of Science in Information Systems from the University of Phoenix and an Associate of Arts in Theatre from HACC, alongside additional certifications from An Event Apart and Nielsen Norman Group.
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PSECU
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Opened in 1934, PSECU was founded by 22 ordinary people who made an extraordinary commitment to each other: To create a financial institution where pooled resources benefit all members. Today, we are a full-service credit union serving more than 500,000 members with $7 billion in assets. As a not-for-profit financial institution, our goal remains to help our members and their families achieve a better life. Be part of the story: www.psecu.com/join PSECU is federally insured by the National Credit Union Administration. PSECU is an Equal Opportunity and Housing Lender. Social Media Terms: https://bit.ly/30YJfeq