Rianawati Ssi Mm

Rianawati SSi, MM is an accomplished professional in the banking and finance sector with extensive experience in customer service and call center management. Currently serving as the Contact Center Head at PT Bank KEB Hana Indonesia since January 2023, Rianawati has previously held significant positions including Service Quality & Call Center Department Head and Customer Care Manager at PT BANK GANESHA Tbk from October 2017 to December 2022. Prior roles at PT Bank KEB Hana Indonesia and HSBC encompass various managerial and operational responsibilities, demonstrating a strong foundation in service quality and client relationship management. Rianawati holds a Bachelor's degree in Geophysics from the University of Indonesia and a Master's degree in Marketing Management from the University of Trisakti.