PT. Kinarya Alihdaya Mandiri
Mhd Nuruddin Zein has a diverse work experience spanning from 2011 to 2016. Starting with INTRIAS MANDIRI SEJATI, PT, they served as a Caroline Officer Telkomsel in Infomedia Nusantara. In this role, they handled customer inquiries, complaints, and provided professional phone support.
Following their tenure at INTRIAS MANDIRI SEJATI, PT, Mhd Nuruddin Zein joined PT Infomedia Solusi Humanika (ISH) in 2013 as a Caroline Officer Telkomsel in Infomedia Nusantara. Here, they continued to provide phone support and resolve customer complaints related to product sales and service problems.
Most recently, Mhd Nuruddin Zein worked at PT. Kinarya Alihdaya Mandiri starting from 2016. In the role of Admin Support Enterprise Business Operations Sumbagut in Telkomsel, they managed the on-boarding process for Large Enterprise and Small Medium Enterprise (LE and SME) customer segments. This included product configuration, activation, and deactivation, as well as ensuring compliance with business standards for customer data.
Throughout their work experience, Mhd Nuruddin Zein has demonstrated skills in customer service, problem-solving, and utilizing available resources.
Mhd Nuruddin Zein completed their Bachelor's degree in Human Resource Management (Gelar Sarjana) from Universitas Pembangunan Panca Budi (UNPAB) between 2017 and 2019. Prior to that, they obtained a Diploma 3 in Accounting from Universitas Sumatera Utara from 2008 to 2011. In addition to their formal education, Mhd Nuruddin Zein has obtained several certifications, including Introduction to SQL from Sololearn in 2023, the Best Student Award from Kuncie in 2023, and a Certificate of Participation in the Program Kuncie Komplit: Data Analytics Batch 2 from Kuncie in 2023. Mhd also received a Business Intelligence Analyst certification from Binar Academy in 2022 and completed courses in data analysis and Microsoft Excel from Skill Academy and MySkill, respectively, also in 2022 and 2023.
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PT. Kinarya Alihdaya Mandiri
PT . Kinarya Alihdaya Mandiri the company was founded on April 5, 2012 by focus on managing outsourcing services for Labor Supply as well as Managed Service. KAM gives the opportunity to the maximum human resource Indonesia fresh graduated or experienced to join with KAM placing in the client or in other cooperation. KAM gives opportunities also for personal development through job training so that employees recruited competent and professional in their work. For its business KAM emphasis on satisfaction of the employee nor the employer and KAM also push profitability along with the growth of the business. KAM is currently registered as a member: - Chamber Of Commerce & Industry (KADIN) No. 20203-10099369/1-9-2016 - Business Entrepreneurs Association Alihdaya (ABADI) No.A/123/IX/ABADI-IOA/2017 >Vision Be strategic business partners and to be the first choice in the labor supply and manage service business. >Mission -Build good relationship and trusted Business Partners (employees and business partners). -Provide employment opportunities and develop excellence human resource , professional and competent to work together with the company. -Build and implement good practice in business management of human resources.