Mhd Nuruddin Zein

Mhd Nuruddin Zein has a diverse work experience spanning from 2011 to 2016. Starting with INTRIAS MANDIRI SEJATI, PT, they served as a Caroline Officer Telkomsel in Infomedia Nusantara. In this role, they handled customer inquiries, complaints, and provided professional phone support.

Following their tenure at INTRIAS MANDIRI SEJATI, PT, Mhd Nuruddin Zein joined PT Infomedia Solusi Humanika (ISH) in 2013 as a Caroline Officer Telkomsel in Infomedia Nusantara. Here, they continued to provide phone support and resolve customer complaints related to product sales and service problems.

Most recently, Mhd Nuruddin Zein worked at PT. Kinarya Alihdaya Mandiri starting from 2016. In the role of Admin Support Enterprise Business Operations Sumbagut in Telkomsel, they managed the on-boarding process for Large Enterprise and Small Medium Enterprise (LE and SME) customer segments. This included product configuration, activation, and deactivation, as well as ensuring compliance with business standards for customer data.

Throughout their work experience, Mhd Nuruddin Zein has demonstrated skills in customer service, problem-solving, and utilizing available resources.

Mhd Nuruddin Zein completed their Bachelor's degree in Human Resource Management (Gelar Sarjana) from Universitas Pembangunan Panca Budi (UNPAB) between 2017 and 2019. Prior to that, they obtained a Diploma 3 in Accounting from Universitas Sumatera Utara from 2008 to 2011. In addition to their formal education, Mhd Nuruddin Zein has obtained several certifications, including Introduction to SQL from Sololearn in 2023, the Best Student Award from Kuncie in 2023, and a Certificate of Participation in the Program Kuncie Komplit: Data Analytics Batch 2 from Kuncie in 2023. Mhd also received a Business Intelligence Analyst certification from Binar Academy in 2022 and completed courses in data analysis and Microsoft Excel from Skill Academy and MySkill, respectively, also in 2022 and 2023.