Customer Experience and Support

The Customer Experience and Support team at PT Mitra Pinasthika Mulia (MPM Honda Jatim) is dedicated to enhancing customer satisfaction and engagement through effective communication and service delivery. This team manages customer interactions across various channels, oversees the customer support network, and implements digital engagement platforms to ensure a seamless experience for Honda motorcycle users in East Java and NTT. By focusing on customer feedback and proactive service initiatives, they help strengthen brand loyalty and improve overall service quality.