The Customer Experience and Support team at PT Mitra Pinasthika Mulia (MPM Honda Jatim) is dedicated to enhancing customer satisfaction and engagement through effective communication and service delivery. This team manages customer interactions across various channels, oversees the customer support network, and implements digital engagement platforms to ensure a seamless experience for Honda motorcycle users in East Java and NTT. By focusing on customer feedback and proactive service initiatives, they help strengthen brand loyalty and improve overall service quality.
Andi Luki Zarkasi
CS Network Area Head
Hendriawan Iswidodo
Deputy Manager CS & Database
Muhammad Jamal Mutta...
Customer Engagement Digital Pl...
Rian Andriansyah
Customer Service Network
Rizka Mustika Putri
CS Network Area Head
Rizky Silvia Rosida
Customer Digital Deputy Dept H...
Tri Novan
Customer Assistance & Blogger ...
Upik Lestari Mukti
CRM Call Service Reminder
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