Hafizh Firdaus

Hafizh Firdaus has a diverse work experience spanning over 10 years. Hafizh started their career in 2010 as a Marketing Support Specialist at Allianz, where they supported agency goals and handled various tasks such as processing applications and checking payment renewals.

In 2013, Hafizh worked at PT. AXA Services Indonesia as an Associate Alternate Distribution for a brief period.

Later that year, they joined AXA Financial as a Senior Staff Claim Associate Administrative and Pending. In this role, they handled document registration, created letters for payment status, and communicated with customers through SMS, email, and telephone.

From 2017 to 2019, Hafizh worked at Hanwha Life Insurance Indonesia as a Supervisor in the Business Group Health department. Hafizh'sresponsibilities included managing the registration process, generating letters, and maintaining payment claim records.

In 2019, Hafizh joined PT Societo General Sinergi as an Assistant Manager specialist in the Business Group Health division. Hafizh held this position until 2020.

Hafizh'smost recent role is as a Supervisor Client Relations Specialist at Sompo Insurance Indonesia, which they started in March 2020.

Overall, Hafizh Firdaus has shown expertise in client relations, document management, registration processes, and customer communication throughout their career.

Hafizh Firdaus attended Stie Widya Persada from 2014 to 2019, where they obtained a Bachelor's degree in Business Administration and Management. Additionally, in 2014, they received certifications in Service Quality Centre from PT. AXA Services Indonesia, Microsoft Excel 2007 Intermediate from Iverson School of Business, and Teknik identifikasi fraud from Solusi profesional medika. Hafizh also received a Staff recognition from AXA Financial and a Redefining Standards Award from PT. AXA Services Indonesia in the same year.