James Andrews

James Andrews is an experienced professional in customer success and design engineering, currently serving as the EMEA Regional Senior Manager for Customer Success at PTC, specifically with Onshape, since May 2021. In this role, James manages the Customer Success team across EMEA, focusing on onboarding enterprise customers and enhancing their ROI through strategic account plans and regular reviews. Prior to this, James held various roles at Solid Solutions, including Area Sales Manager and New Business Development Manager, where responsibilities involved new business opportunities and customer solutions. James also has a strong engineering background, having worked at Triumph Motorcycles Ltd as a Senior Design Engineer and at Handicare Stairlifts UK as an Electro Mechanical Design Engineer, among other positions. James holds a BEng (Hons) in Product Design & Manufacture and a Diploma in Industrial Studies from Loughborough University.