Thomas Michels

Thomas Michels currently serves as Senior Director of Customer Success at PTC, a role that focuses on driving customer adoption, renewals, and expansion across EMEAI. With a strong background in customer success management and business development within the IoT sector, Thomas has held various positions at PTC, including Director of Customer Success and Regional Director for IoT initiatives. Prior experience includes business development and technical sales roles at ThingWorx and PTC, where Thomas contributed to accelerating IoT service engagements and establishing effective sales strategies. Thomas holds a Master of Science in Sales Engineering & Product Management from Ruhr University Bochum and Universidad de Huelva, along with a Bachelor of Science in the same field from Ruhr University Bochum.