Michael Treichler has extensive experience in customer service and technical support management across various companies. Currently, Michael serves as Customer Service Manager at PTI Security Systems since August 2020 and also holds the position of CEO and Founder at I.T. Mike since March 2017. Prior to these roles, Michael worked as Technical Support Operations Manager at Aptum and as Helpdesk Manager at Birch Communications, where responsibilities included planning and managing helpdesk services. Michael's experience also includes significant leadership roles at S.P. Richards and Meda Consumer Healthcare, focusing on customer service enhancement and project management. Early in Michael's career, positions at IBM involved managing IT teams and service delivery, contributing to a strong foundation in technology and customer support.
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