Public Policy Lab
Antonia Yunge is an accomplished professional in design with extensive experience in public policy and healthcare sectors. Currently serving as Senior Design Lead at Public Policy Lab since October 2020, Antonia has held various roles including Design Lead, Designer, and Design Fellow. Prior experience includes a Strategic Designer position at Vital Strategies, and a Design Intern role at the same organization. Antonia's earlier roles include Lead Designer in Communications at Hospital de Urgencia Asistencia Pública, where projects focused on enhancing patient experience, and a designer for the Minga Project at Hospital Exequiel Gonzalez Cortes, emphasizing wayfinding and identity design. Antonia has also contributed as a Teaching Assistant at Pontificia Universidad Católica de Chile. Antonia Yunge holds a Master of Fine Arts in Transdisciplinary Design from The New School, along with multiple degrees including a Health Management Diploma, Bachelor of Arts in Strategic Design, Bachelor of Medicine, Bachelor of Surgery, and a Bachelor of Science in Natural Sciences and Mathematics from Pontificia Universidad Católica de Chile.
Public Policy Lab
The Public Policy Lab's mission is to design services that help Americans build better lives. We partner with government agencies – and the communities they serve – to create public services that are more effective, more respectful, and simple to use. Public programs are how our society invests in citizens. Too often, however, public services don’t feel very friendly, or even very useful. Here at the Public Policy Lab, we think the solution lies with the people themselves: when services are thoughtfully designed to serve the needs of their users, to be engaging and easy to use, then they’re more satisfying for citizens, as well as more effective and cost-efficient for government. We engage in research at the intersection of policy and user-centered design. We examine how policy goals and public services can be assessed through the experience of their users. We identify best practices from the design professions that can bring value to the public sector. And then we directly engage with government leaders and community members in projects to improve service delivery.