Maro Pantazi

Maro Pantazi currently serves as a Customer Experience Analyst at PPC S.A. since March 2025. Prior to this role, Maro held various positions at HERON, including Contact Center Team Leader, Communication Written Coordinator, and Contact Center Account Specialist, focusing on customer care, claim support, and complaint resolution. Previous experience includes working for HERON ENERGY S.A. as an Agent in the Complaints Department and serving as a Back Office Employee at Onetax. Additionally, Maro's extensive career began at ICAP Group, providing support to the National Bank of Greece in several departments. Early roles included sales positions at various companies. Maro holds two Master’s degrees from the National & Kapodistrian University of Athens in Teaching Adequacy Certification in Sociology and Work Sociology, as well as a Bachelor's degree in Social and Political Sciences from Panteion University.