Valeryia Zaitsava

Valeryia Zaitsava is a Customer Experience Manager at Publicis Canada, focusing on improving the car buying and after-market experience for Stellantis Canada. Previously, Valeryia served as a Data Analyst in Digital Marketing at Publicis Emil, where responsibilities included overseeing CRM and Google Analytics for Mercedes-Benz Canada and developing customer journeys in Salesforce Marketing Cloud. Prior roles at The Printing House involved business analysis and CRM administration, along with business development across multiple locations. Valeryia began a career in education as an English Language Instructor at 서강대학교 Sogang Language Program Institute. Educational qualifications include a Certificate in Data Analytics from Ryerson University, CRM Boot Camp certification from CTC Train Canada, and an Honors Bachelor of Arts in Economics from Western University.