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Phillip Griffiths-Mathieson

Chief Customer Officer at Publitas.com

Phillip Griffiths-Mathieson has extensive work experience in various roles and industries. Phillip currently works at Publitas.com as the Chief Customer Officer since October 2022. Prior to this role, they held the position of Services Lead at Publitas.com from May 2020 to October 2022.

Before joining Publitas.com, Phillip worked at Qudini Ltd as the Head of Projects & Customer Success (software). In this role, they built and managed the Qudini Client and professional services team, ensuring they consistently met or exceeded performance targets. Phillip was also responsible for overall project management. Phillip worked at Qudini Ltd from February 2016 to May 2020.

Phillip also has experience working at Reed Business Information as a Project Implementation Manager from October 2015 to February 2016.

In addition, they worked at INCA Creative UK as an Account and Project Manager from January 2013 to October 2015. In this role, they managed projects and accounts with a turnover of over £8 million, dealt with both UK and international customers, and oversaw purchasing and negotiations.

Before INCA Creative UK, Phillip worked at Geodis Calberson UK as a Freight Project Manager from December 2010 to December 2012.

Phillip also has experience at Carphone Warehouse as part of the complaints compliance and policy department, focusing on resolving high-level queries and maintaining accurate customer information. Phillip worked at Carphone Warehouse from September 2009 to November 2010.

Lastly, Phillip has experience as an Assistant Manager at Futon Company, where they were responsible for staff and order management, administration, and customer service. Phillip worked at Futon Company from February 2008 to April 2009.

Phillip Griffiths-Mathieson attended the University of Kent from 2006 to 2009, where they obtained a Bachelor of Arts degree with Honors in Archaeology.

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Timeline

  • Chief Customer Officer

    October, 2022 - present

  • Services Lead

    May, 2020