Publix Employees Federal Credit Union
Shannon Patten serves as the Chief Marketing Officer at Publix Employees Federal Credit Union since June 2019, providing leadership for marketing initiatives at a top 5% credit union nationwide. Prior to this, Shannon spent over 24 years at Publix Super Markets in various roles, including Director of Social Media and Customer Care, managing communication strategies and overseeing customer interactions through social media. Other significant positions held include Manager of Media and Community Relations, where Shannon acted as the company spokesperson and delivered core messages to media partners, and Retail Staffing Specialist, focusing on recruitment strategies to align with business objectives. Shannon’s experience also includes various retail operations roles within the Tampa area.