Mario Roberti

Support Escalation Engineer at PubNub

Mario Roberti is an experienced technical professional with a diverse background in support engineering, account management, and product development. Currently serving as a Support Escalation Engineer at PubNub, Mario enhances customer satisfaction across more than 70 SDKs. As a Principal at kimbodo, responsibilities include quality assurance, customer support, and product design, contributing to the company's growth. Previous roles include Account Manager at F33.ai, Support Engineer III at Platform Science, and IT Engineer at Qualcomm, where Mario leveraged scripting and automation to streamline operations and enhance data management. Early career experience includes positions at Self Employed as an iOS/Android Lead Developer and Senior Mobile UI Developer at Nubifer, as well as supervisory roles in customer support. Mario is pursuing a degree in Computer Science at San Diego Mesa College.

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