Nathan Toy

Nathan Toy is a Senior Business Analyst at Puget Sound Energy since March 2023, with a robust background in data analysis and customer engagement. Previously, Nathan served as a Senior Customer Data Analyst at Pacific Gas and Electric Company from June 2018 to February 2023, where key contributions included leading customer notifications for wildfire alerts, acting as a subject matter expert for Salesforce CRM, and developing impactful Tableau dashboards. Earlier roles at PG&E involved enhancing enterprise data pipelines and optimizing customer support processes. Nathan's internship at PG&E highlighted technical skills that saved significant energy and improved operational efficiency. A graduate of the University of California, Merced with a Bachelor's degree in Computational and Applied Mathematics, Nathan began career endeavors as a barista at Starbucks, excelling in customer service.