Maria Thereza (Maythê) is a Customer Success Manager at Pulsus, where they provide strategic support to clients and manage contract renewals. With over 10 years of experience in customer success and franchise management, Maria has developed a reputation for clear communication and effective conflict resolution. They have previously held roles in various companies, including managing customer success initiatives at RD Station and consulting for franchise operations at Delivery Much Brasil. Maria has a solid educational background that includes a Bachelor's in Business Administration and an MBA in Digital Strategic Marketing. Currently pursuing a Bachelor's degree in Law, they are skilled in data-driven strategies, negotiation, and fostering customer loyalty.
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