Nathália Lanziotti Urbanetto currently serves as a Customer Success Specialist at Pulsus, where responsibilities include managing the onboarding process of the MDM system and ensuring a positive customer experience through training and support. Previous experience includes roles as a Sales Development Representative at Pulsus and Doc9, focusing on lead qualification and client relationship management, as well as a Factory Worker at Black Lab Design during an exchange in Australia. Nathália's educational background includes a Bachelor's in Psychology from Pontifícia Universidade Católica do Rio Grande do Sul, a Certificate IV in Business from NortWest Australia, and a Bachelor's in International Relations from UniRitter.
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