Heinz Dietrich Jenatz

Heinz Dietrich Jenatz is a seasoned professional with extensive experience in business support management, particularly within the energy sector. Currently serving as the Regional Business Support Manager (Latam) and Global Business Support Manager at Puma Energy since March 2012, Heinz has spearheaded the rollout of a core business support model across global affiliates, focusing on supply, pricing, and customer service operations. Prior to this role, Heinz accumulated significant expertise at Esso Standard Oil S.A. Limited, where responsibilities included managing customer service transitions, fuel delivery accountability across various regions, and leading process improvements. Educational qualifications include an MBA in Marketing and a degree in Systems, Informatics, and Computer Engineering from prestigious institutions.