Ji Chong

Ji Chong has a wealth of experience in the insurance industry, particularly in the areas of business intelligence, member experience, and project management. With a background in economics and a Master of Business Administration, Ji has successfully led cross-functional teams, developed strategic visions, and implemented customer experience initiatives to drive significant cost savings and improve digital customer interactions. Prior to joining PURE Insurance, Ji worked at Liberty Mutual Insurance in various project management roles, showcasing a strong ability to drive customer satisfaction and operational efficiency. Earlier in career, Ji also gained experience in credit evaluation and communications strategy at Royal Bank of Canada and Ruder Finn.