Jade Joyner is a seasoned content operations leader with 11 years of experience in enhancing digital content strategy and user experience. Currently serving as a Sr. Knowledge Content Operations Manager at Pure Storage, Jade leads the strategy for structuring and delivering technical knowledge across customer-facing portals. Previously, Jade published novels and served in various roles across organizations such as Cisco, Mastercard, and Allscripts, focusing on content strategy and development. Jade holds a Bachelor's degree in Arts Applications, a Master of Science in Technical and Scientific Communication from North Carolina State University, and participated in a semester abroad in London through the American Institute for Foreign Study.
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