Nader Zarroug

Nader Zarroug is an experienced professional currently serving as Manager of Business Intelligence and Reporting at PureCS since August 2025. Prior to this role, Nader held several key positions, including Manager of Operations Support Services at M42 Health from February 2020 to June 2025, and Senior Reporting Analyst and Senior Quality Analyst at Cleveland Clinic Abu Dhabi from October 2014 to February 2020. Nader's career began at the Middle East Broadcasting Center as a Call Center Supervisor, where responsibilities included transforming the reception into a call center and enhancing customer interaction strategies. Previous experience also includes working as a Sr. MIS & WFM Analyst at Dubai Islamic Bank and as a Teacher Assistant at the University of Khartoum. Nader holds a Master of Science in Data Science from Woolf, set to complete in September 2026, and a Bachelor of Honor in Computer Science from the University of Khartoum.