Carlos Ivan Urena Mariscal

Carlos Ivan Urena Mariscal is a skilled technology professional currently serving as a Senior Cloud Support Engineer - Network at PureSoftware Ltd since April 2023, specializing in troubleshooting for Oracle Cloud Infrastructure Networking Services. Previously, Carlos held multiple roles at Teleperformance from January 2018 to April 2023, including IT Manager and IT Coordinator, showcasing a diverse skill set in IT management and support. Earlier experience includes technical support roles at Quecalor.com and BELTICOS, focusing on customer technical assistance, electrical connections, and maintenance tasks. Carlos holds a degree in Electronic Engineering with a focus on robotics and mechatronics from Centro de Enseñanza Técnica Industrial and a technical diploma in Industrial Electromechanics from CONALEP Mexicano - Italiano.