Sowbagya Lakshmi

Sowbagya Lakshmi is a seasoned professional in customer success and support, with a strong background in managing client onboarding and technical troubleshooting. Currently serving as a Senior Customer Success Specialist at PushOwl since April 2024, Sowbagya brings extensive experience from previous roles, including Customer Success Manager at Wicked Reports, where the focus was on project managing client onboarding and providing dedicated support to a portfolio of 75 to 150 clients. Prior positions include Product Support Champion at Quintype Technologies and Customer Success Executive at Cartrabbit, where responsibilities involved serving as the primary contact for new customer onboarding and updating knowledge bases. Additional experience as a Customer Support Specialist at Retainful included developing email marketing campaigns and guiding users through their product engagement. Sowbagya holds a Bachelor of Science degree in Computer Science from Seethalakshmi Ramaswami College.