Warren G. is a Configuration Management Global Practice Leader and ServiceNow Product Management Leader at PwC, bringing over 25 years of expertise in IT service management across various industries, including technology, finance, and hospitality. Previously, Warren held senior roles at NTT DATA, Unisys, and MSC Industrial Supply, where they focused on configuration management, service delivery, and process improvements. Warren is certified in ITIL v4 Foundations, ITIL v3 Foundations, and Lean Six Sigma Yellow Belt, among other qualifications. They are skilled in data analysis, financial reporting, and team leadership, having managed diverse global teams throughout their career.
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