Carey Doughty

Carey Doughty is a Technical Support Engineer at Pyramid Analytics since October 2022, specializing in resolving technical and analytical issues for customers of a leading Business Intelligence product. Prior experience includes roles as a Backline Support Specialist and Product Support Specialist at Punchh, where assistance was provided to various retail sectors in optimizing customer loyalty platforms. Earlier positions held include IT Helpdesk Technician at Rapid7 LLC, focusing on cybersecurity solutions, and various technical support roles at Apple, assisting thousands of clients with Apple products and software. Carey Doughty holds a Cybersecurity Certification from The University of Texas at Austin and a Bachelor of Arts in Computer Science from Texas State University.