Jennifer Luczka

Jennifer Luczka has a diverse work experience spanning from 1997 to the present. Jennifer started their career as a Temp Staff at Manpower-Fleet Bank, where they answered customer service questions and operated keyboards for data entry. From 1999 to 2000, they continued as a Temp Staff at Manpower-AFSA, performing data entry and ensuring accuracy.

Jennifer then worked at MetLife as a Correspondent from 2000 to 2003, reviewing insurance-claim forms, entering data, and providing customer service.

Starting in 2004, Jennifer held various Temp Staff positions at First Choice - Excellus Blue Cross Blue Shield and First Choice -Wilcor International, where they performed tasks such as database creation, contract management, and invoicing.

Jennifer then worked as a Customer Service Representative at Excellus BCBS from 2005 to 2009, answering calls and managing benefits and claim inquiries.

From 2009 to 2015, Jennifer served as a Senior Claims Specialist at Health Advocate, mentoring new employees and making outbound calls to insurance carriers and providers to verify claims and update account information. Jennifer also provided insurance policy and claims processing education to members.

Jennifer continued their career at Claims Pro Inc from 2015 to 2020 as an Accounts Receivable professional. Jennifer'sresponsibilities included applying knowledge to manage claims lifecycle, securing payment, and resolving issues. Jennifer also assisted in training and development, and interacted with clients.

Currently, Jennifer is working at Pyramid Healthcare, Inc. as a Billing Manager and Revenue Cycle Director, responsible for overseeing the revenue cycle process and managing the team.

Jennifer Luczka attended Montgomery County Community College from 2016 to 2017, where they earned a certification in Medical Insurance Coding Specialist/Coder. Prior to that, they attended Mohawk Valley Community College from 2003 to 2009 and pursued a degree in Computer Information Systems, although the specific degree earned is not provided.