Santeri N.

Santeri N. is a Customer Success Manager with extensive experience in enabling organizations to adopt proactive approaches in building accessible services. Currently at Q-Factory Oy since March 2023, Santeri is CPACC certified and previously contributed at Hoxhunt and Siteimprove, focusing on software onboarding and customer training. Between 2017 and 2022, Santeri achieved significant sales targets, including 200% of the annual quota in 2018 and 143% in 2019, while expanding the customer base to 35 clients. Earlier roles included business development and sales analysis, event production, and customer service, complemented by a Master's in Business Administration from Copenhagen Business School and a Bachelor's degree from Tallinn University of Technology.